Rail Services Update: Rail services from Melbourne and Adelaide have now reopened after recent weather disruptions. Our teams are prioritising the movement of parcels through the network, though minor delivery delays may still occur as volumes normalise. For all service updates please visit our news page.
Parcel Pick Up
Door-to-door convenience that saves you time and hassle
No need to find a drop-off point or wait in line at the post office. We come to you, collect your parcels and handle the rest. It's simple, convenient, and built around your schedule.
Why our pickup service works for you
Stop making trips to drop-off locations. Our drivers come directly to your door, so you can focus on running your business while we handle the logistics.
Whether you ship once a week or multiple times a day, we'll work around your schedule. Set up regular pickups or book on-demand collections when you need them.
Sending one parcel or one hundred? We'll pick up whatever you've got. There's no minimum volume needed to qualify for our pickup service.
Home office, warehouse, retail store, or commercial premises, we collect from wherever is convenient for you.
Pickup options to suit your needs
Set it and forget it. Book daily, weekly or custom pickup schedules that match your shipping patterns.
Can't be there during business hours? We offer after-hours pickup options for select locations.
- Book your pickup via this one-off order form, CP Direct self-serve account, or Ezyfreight (managed account).
- Prepare your parcels with labels and documentation ready.
- We collect at your scheduled time.
- Track your delivery from collection to final destination.
- E-commerce businesses shipping daily
- Corporate offices sending regular mail and documents
- Warehouse operations needing flexible collections
- Anyone who values convenience over commuting
Pickup service details
- Parcels and packages (up to 25kg per item)
- Documents and letters
- Multiple items in one pickup
Find out about our Freight Profile Specifications.
- Parcels securely packed and sealed
- Shipping labels attached
- Dangerous goods declarations if applicable
Frequently Asked Questions
Yes, we collect from residential addresses as well as business locations. Just make sure someone is available to hand over the parcels during the scheduled pickup window.
Yes, someone needs to be available to hand parcels to the driver. If you can't be there, you can arrange for parcels to be left in a secure location, where safe collection arrangements can be made.
Contact us as soon as possible and we'll reschedule. For regular pickups, let us know in advance if you won't have anything ready on a particular day.
Our drivers collect pre-packed and labelled parcels.
No limit. Whether it's one parcel or a hundred, we'll collect whatever you have ready.
Sign up for a self-serve account with your credit card at CP Direct.
CP DirectOr if you require integrations or ship more than 1000 parcels per week, contact our team.
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