Every Parcel Counts - CouriersPlease

Our Story

CouriersPlease

The experts in parcel delivery

CouriersPlease is Australia’s fastest-growing franchised courier and parcel delivery service. With 40 years of experience and more than 800 franchise territories, our model combines local expertise with the assurance of national quality standards.

Local expertise, national capability

Our Franchise Partners are business owners who know your community and take pride in every parcel, bringing the commitment and accountability that helps your business thrive.

At a national level, we invest in technology, systems and support to keep raising the bar, giving you peace of mind and the freedom to focus on growing your business.

Customer convenience

Our established and expanding network across capital cities and regional centres gives you confidence your parcels will reach customers, wherever they are.

Through our partnership with HUBBED, receivers can access more than 3,000+ local collection points with extended hours, giving them choice and convenience.

Award-winning performance

CouriersPlease has been consistently recognised for excellence across service, sustainability and franchising.

Highlights include:
  • Best Carrier and Best Returns Solution at the National Online Retailers Association (NORA) Awards
  • Sustainability Innovation at the Vendors in Partnership Awards
  • Canstar Blue’s Most Satisfied Customers – Courier Services
  • 5-Star Rating on the Australian Franchise Rating Scale (FRANdata)

These accolades demonstrate our ongoing commitment to innovation, quality and customer experience.

Respecting tomorrow

We’re on a path to net zero emissions by 2050, starting with Green Star-rated facilities featuring solar panels, water reuse systems and EV charging. We are also transitioning to electric forklifts and piloting electric vehicles, reducing our impact as we grow.

Backed by FMH Group

CouriersPlease is proud to be part of FMH Group, one of Australia’s top five logistics companies. Being part of FMH gives our customers access to broader service coverage and support to better manage higher volumes, and as our integration deepens, we will unlock new technology solutions to deliver greater control and visibility over shipments.

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