Rail Services Update: Rail services from Melbourne and Adelaide have now reopened after recent weather disruptions. Our teams are prioritising the movement of parcels through the network, though minor delivery delays may still occur as volumes normalise. For all service updates please visit our news page.
Local Franchise Partners invested in your success
Your parcel isn't delivered by a shift worker. It's delivered by a local business owner.
At CouriersPlease, every delivery is handled by local Franchise Partners who live and work in your community. They know your area, understand your business needs, and have a personal stake in getting it right. Because when you succeed, they succeed.
The franchise difference
Our Franchise Partners own their businesses and their reputations. They're not employees clocking in and out, they're entrepreneurs building something in their own communities, and your satisfaction is their success.
Your local Franchise Partner knows every shortcut, every traffic pattern, and every tricky delivery location in their territory. That local knowledge means faster deliveries, fewer mistakes and solutions that work.
When you work with a local Franchise Partner, you get direct access to someone who cares about your business. Got a question? Need a special arrangement? Your Franchise Partner is there to help.
The same Franchise Partner handles your deliveries day after day. They learn your preferences, understand your peak times, and become an extension of your operation.
What local ownership means for you
Build real relationships with people who know your name and your business. Email, call or chat directly with your local Franchise Partner.
Need an early pickup? Special handling instructions? Your Franchise Partner can work with you to find solutions that corporate policies might not allow.
If something doesn’t go according to plan, your Franchise Partner will work to make it right because their business reputation depends on it.
Backed by national support
You get the personal touch of local ownership with the reliability of a national network. Our Franchise Partners have access to:
- Nationwide tracking and technology systems
- Centralised customer service support
- National account management for multi-location businesses
- Standardised training and quality standards
- Interstate and international shipping capabilities
Growing your business to new areas? Our franchise model ensures you get the same quality service and personal attention in every location we serve.
Our Franchise Partners come from diverse backgrounds. What they share is a commitment to service and a passion for their communities.
Harry Singh, Territory 238 VIC
“I have been with CouriersPlease since 2020 as a Contractor, then decided to buy a territory and currently the last 2 years as a Franchise Partner. I enjoy meeting different customers to build a strong relationship in my busy territory and building a successful business. I am planning to get a bigger van to handle the e-commerce parcel online future growth in my area.”
Fred Heather, Territory 33 VIC
“I have been with CouriersPlease for 3 years. It has been a challenging but rewarding experience, stepping outside of my comfort zone, managing the growth and success of my business. I have become a part of the community with my customers providing excellent customer service.”
Our commitment to franchise excellence
We don't just hand out franchises. Our partners go through extensive vetting, training, and certification to ensure they meet our standards.
Franchisees receive continuous education on customer service, safety, technology, and business management to keep improving.
We maintain national standards while empowering local excellence. Regular audits and customer feedback ensure consistent quality.
Our Franchise Partners invest capital into their operations with the purchase of their own van and investment in the CouriersPlease brand. They're committed for the long term.
Our Franchise Partners build businesses for the long haul. Many have served the same customers for many years, growing alongside them.
Ready to work with a Franchise Partner who's personally invested in your success?
Sign up for a self-serve account with your credit card at CP Direct.
CP DirectOr if you require integrations or ship more than 1000 parcels per week, contact our team.
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