Help Centre

Help & Support

How can we help you?
Enquire about an account with us

Get more information on opening an account with CouriersPlease, products we offer and pricing information.


Connect with our Virtual Agent & Chat Team

Get your questions answered by our Virtual Agent or receive personalised assistance from our expert Chat Team.

Useful Tools


Did we miss you? Book your redelivery here.

Send a Parcel

Send one or more parcels with just a few clicks.

Coupon Pickup

Book your prepaid, coupon pickup here.

Collection Point Lookup

Find a convenient collection point near you.

Track your Parcel

Check the status of your delivery here.

Depot Locations

Check out our depot locations here.

Can't find what you're looking for? 

Start a chat with our Virtual Agent & Chat Team or call us on 1300 36 1000.